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Janitorial Management Software

Client Request Management

Improve Customer Service and Lower Cost.

Happy customers can be your most profitable customers. Using our Janitorial Management Software, your clients choose a convenient way to request service and they get automatic updates of work progress.

Clients can email requests to your organization's email address and it will automatically create a Service Request. In addition, they can use our Mobile App to take pictures of what they need, or simply login and make a request.

A streamlined service request process sounds great, but how do I control costs?

We've got you covered with the most advanced cost control in the industry. You will have the ability to track monthly budgets versus actual and can track individual project budgets to ensure major projects are managed well.

Plus, you get detailed work performance tracking, including your 3rd party contractors, to help you ensure service delivery meets facility standards. Your team can photo-document work progress and perform quality inspections to prove performance to your clients.

Key

Features

Manage + Dispatch + Track = Control.

Easily organize your service management to satisfy clients, increase work accountability, and keep more money.

  • - Emails can create Service Requests
  • - Client Mobile SR Photo-App
  • - Automatic Dispatch of Workers
  • - Complete Budget and Cost Control
  • - Worker Mobile SR Photo-App
  • - Schedule 3rd Party Contractor Work
  • - Barcode & GPS Location Tracking
  • - Easy One Click Reporting
  • - Built-In Product Training Videos

Cost

Control

Service Requests can be the largest variable cost in your facility.

Even if you have good budgeting methods now, it is likely that many completed requests go undocumented, draining your resources without the opportunity for control.

Track More to Keep More.

Our Janitorial Management Software gives your team an effective tool to plan work budgets, even on a single Service Request, plus track against budgets so you know exactly how your team's money was spent, including internal labor, third party contractors, rentals, and supplies.

Mobile Connectivity

Dispatch workers via email to any mobile phone or photo-document work with our Mobile Apps.

Janitorial Management Software Client Service Request App

Clients

Clients want quick, efficient service without having to do a lot of work. Our Service Request App for clients enables them to take pictures of their needs plus they can automatically track work progress. Clients also have the option to request and track work progress via email - there is nothing easier!

Janitorial Management Software Worker Service Request App

Workers

Increase productivity by optimizing work flow. Field workers can automatically receive emails with full work instructions, including the ability to confirm the request, plus record start/stop time stamps. Using our Mobile App, workers also can take pictures of their work progress, plus you get automatic GPS location stamps to prove work performance.