Strong leaders focus on remaining flexible in both thinking and resource allocation to balance business needs, client satisfaction, and tenant public relations.
Tag: Maintenance Management Software
Jun 22
Five Aspects of Maintenance Quality
Unless your client performs regular inspections, they will rely on perceptions and tenant satisfaction to make their determination of your net worth.
May 27
Launch the Improvement Program
Monitoring progress carefully and frequently is very important at this stage. Since the relationship has been strained, it is safe to assume that normal process for reviewing performance and introducing service improvements has not been working effectively.
May 27
Develop Proposals for Remedial Action
Agree to agree. Sit down with all of the key people who can resolve issues and bounce remedial action ideas off each other.
May 06
Research the Problems and Perceptions of Problems
This is the stage where you need to listen, not to justify your actions. This is constructive criticism that you should pay attention.
- 1
- 2