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Archive for the ‘CMMS Software’ Category

5 Key Roles of CMMS Software

Monday, October 25th, 2010

Today’s CMMS (Computerized Maintenance Management Software) is capable of scheduling much more than preventive maintenance.  CMMS Software has become an integral part of daily operations for many facility service providers.

Here are 5 key roles of CMMS:

1. Instant Communication - Modern CMMS Software is 100% Web Based.  This allows you to create and access your maintenance schedules, inventory, employee profiles, training performed, timekeeping, and on-demand work orders from anywhere at any time.

2. Raise Employee Accountability.  Since maintenance work schedules and work instructions are easy to share and updates on work reporting is instant, it is much easier today to keep track of work performance.

3. Increase Client Visibility.  Clients wonder if the work they have paid for has been performed and was the work done well.  With instant reporting and possibly even limited Client access to your web based CMMS Software, they can be part of the action and feel more empowered.

4. Improve Corporate Control.  Your management team will gain most of the benefits of being on-site without the wasted travel time, since they can see work performace as it happens.  When issues arise, they can instantly see if they are being addressed and can assist if needed.  They will be better informed when discussing performance with clients and can respond quicker to serious issues.

5. Save time.  The goal of all CMMS Software systems is to save your team time.  From scheduling, to tracking, to reporting, to analysis of performance and cost, your team will have the tools they need to achieve profitable results.  Since work staff has been stretched thin in most facilities, if your on-site managers attempted to perform all of these functions manually, you would find that work doesn’t get done on time, or not done well, or both.

CMMS Software improves your ability to take effective control of facilities, assets, equipment, and maintenance.  A company’s main challenge is to do more with less.  Efficient maintenance processes with instant work performance feedback will help you prevent issues, perform better, improve costs, and prove performance to your clients.

The Value of Building Maintenance Software in Commercial Real Estate

Tuesday, October 19th, 2010

Investing in maintenance for real estate property enhances the value of your property to your company, your tenants, and their clients.  Having a properly maintained property not only adds financial value to your investment, but also livens up the neighborhood, makes people feel welcome, and improves morale for workers in the property.

Commercial properties are in competition for tenants, and the way a property looks not only affects the rent you can charge, but the success of your tenants.  If you have a mid sized to large commercial property, you likely have a maintenance and janitorial staff on hand or use the services of a qualified vendor.

Communication about work that needs to be done should be visible to all invested parties, which is why many companies rely on web based Building Maintenance Software.  There are multiple functions that can be managed with this type Maintenance Software, such as Preventive Maintenance, Work Requests, Periodic Work, Janitorial Services, Landscaping Services, Security, and Snow Removal.

The best part of using web based Building Maintenance Software is the visibility gained.  For example, you will be able to see if all of your janitorial work is completed properly, the trash was picked up, the floors in the restrooms are clean, grounds policing has been done to ensure no debris or trash in laying around outside, etc.

The current  economic climate has forced many companies to cut back on spending, but there comes a point where it will cost you more money to cut any further.  You have to be certain that your support team is keeping up with the maintenance of your building so you provide value to your tenants and ensure your investment remains sound.

Your janitorial and maintenance staff play an important role in the success of a property.  Think about all the tasks performed by these support staff, and if they are not performed well or often enough, what would happen to your investment?

• Would your tenants be able make a positive impression to prospective clients?
• Would vital equipment be able to function without proper cleaning and preventative care?
• What safety hazards would arise from working in that environment?
• Would the overall morale of employees suffer?

The goal of successful commercial properties is to minimize costs while achieving exceptional value.  For many property managers, the best way to experience exceptional value is through optimization of necessary work and communication on optional work to ensure that you don’t waste precious resources.

Your choice of Building Maintenance Software can have a large impact on the value you receive for your investment by improving communication, planning, and execution of your necessary expenses.

Maximize Resources with CMMS Software

Monday, October 18th, 2010

Every day poses new challenges to minimize waste for facility management companies in today’s economy.  Maximizing the resources that you already have is critical to your success.

One of the “tools” you may already have is CMMS Software.  You may have had your current CMMS Software for a decade or more, but ask yourself – is your team using it properly?  The biggest challenge facilities face is keeping up with service demand on a tight budget.  If your team was coordinated in a way that was visible to you and your client, they were accountable for their work, and you could prove it – what could your business achieve?

As we all know, we live in a constantly evolving world where business has to be able to turn on a dime.  To keep pace with little to no extra resources is nearly impossible.  So how can you do it?

Companies who have successfully answered that question have started with the easiest way to minimize wasted effort.  They didn’t start out with big ideas, they started with small improvements.  They have worked a little every week to carve out time that allows them to invest that time to carve out even more time the next week.  They worked on Preventive Action to avoid wasted effort and needless “emergencies”.

It hasn’t been easy for companies to make that transition, but it has been worthwhile.  Because they began making the most of their current systems, they were then in a position to evaluate how they needed their CMMS Software system to work.  They clearly defined what objective had to be met, spent the time they have carved out to implement their optimized solution, and made the extra effort in management to ensure they were successful.

So ask yourself again, “How can you do it?”  You will probably have to embrace an element of “bootstrapping” that start up companies use to survive and thrive.  Once you have identified your bootstrapping opportunities, your choice of CMMS Software can be a critical component of the solution.  We have found that the most flexible systems give you a better chance of success, since they can adapt to course corrections that are needed to achieve your management goals.

Web based CMMS Software gives you the visibility needed to raise accountability, improve client understanding of your value, and provide the management oversight you need to succeed.  By maintaining a database of the information needed to get the job done, this tool works hand in hand with everyone who is critical to your success.

Getting the most from your CMMS Software investment is a logical next step towards managing your company’s future.

Increasing Profitability with Maintenance Management Software

Wednesday, September 1st, 2010

It is a current reality that many companies have been forced to cut back on maintenance spending, with an emphasis on shorter term profitability.  Since most new contracts have less margin, and retaining long term contracts has become more competitive, budgets aren’t what they used to be.

It has become more critical to “get it right the first time” to avoid costly issues, but faced with reduced resources, many managers have actually done less planning and more reacting, which is counter productive to increasing profits.  This dynamic has greatly increased risk, without providing adequate savings to cover the bet.

Unfortunately, there is no magic bullet to stop the current economic decline, but there are a few things that will help keep your company moving forward.  Ideally, you would want to bring in more money to help ease the crunch, but more business at a lower margin might actually hurt your profitability.

One of the best moves is to re-evaluate your current management tools, including communications.  You may have already paid for productivity enhancing tools that are under utilized by management which can immediately bring improved efficiencies while reducing risk.  If the management tools have become outdated, or don’t really fit your work process, it is time to seek a better return on your investment.

Maintenance Management Software is one of the key tools your staff can optimize to improve planning, communications, accountability, and profitability.  By keeping the right resources on the right projects to avoid costly mistakes, you can readiliy increase resource utilization and profitability.

The right work processes provided by a well implemented Maintenance Management Software system can provide your team with live information on resource availability while ensuring that resources match facility and financial realities.

When times get tough, the goal of your service delivery systems is to organize your work flow and communications to increase cashflow and profitability.  Without spending much manager time, the proper actions can be scheduled and tracked much more efficiently, freeing managers to pursue other profit generating opportunities.

Today’s Maintenance Management Software takes advantage of technical tools you already have, such as Blackberries and Smart Phones to increase efficiency and deliver live communications that can prevent costly issues.  The end result is better use of your manager’s time and field resources to increase profits without taking on too much risk.

Successful CMMS Software Implementation

Monday, August 30th, 2010

Every year companies spend thousands of dollars on new CMMS Software, but months after implementation, they end up using less than twenty percent of the software capabilities.  In most cases, this is an avoidable situation, but everyone on the CMMS Software Implementation Team will have to work closely together to achieve success.

The most common challenge for the team is performing a thorough review of the company’s business practices before implementation, including how it could fully utilize the desired software work processes and features.  Another common challenge is collecting the right implementation information, since in many cases, it needs to be created or significantly corrected.

CMMS Software is a user driven process and how the software is fully utilized in the field depends on operation managers.  If the managers are not fully educated on the fundamental functions of the CMMS Software, it makes it harder for the organization to capture the benefits they paid to achieve.

In order to ensure the right CMMS Software for your business process, it is important to have a complete review of how work is currently performed and any special client requirements.  All critical policies and procedures need to be implemented into the CMMS Software to take advantage of the system capabilities.

The project manager needs to work with the entire user group to determine what goals they have and to ensure the final result meets expectations.  If pre-implementation planning is done properly, the CMMS Software Implementation process can take a few days to a few weeks.

The best implementation process relies on assembling the right team members who understand the needs of the facility, pre-implementation planning that sets readily achievable goals, data collection that is matched to those goals, and a flexible CMMS Software system that can achieve the desired results.

Preventive Maintenance Value

Friday, October 30th, 2009

Budgets are tighter than ever, and facilities have been “stretching” the frequencies on Preventive Maintenance (PM) in order to cope.  Some facilities have stopped most PM and are going back to a break/fix maintenance plan.

When times are tough, is it reasonable to stop Preventive Maintenance until the equipment actually fails?  In some cases these measures are required due to cash flow and profitability concerns.  However, the past has proven that the facility will have higher maintenance costs due to reduced equipment life and wasted energy.  Many estimates have demonstrated about a 30% increase in maintenance costs over just a few years.

If “stretching” is required, a good place to start is with a thorough inventory of the facility, which includes information on the condition of the systems, equipment and components.  This provides a starting point for decisions about revised PM frequencies.

This process can be streamlined through a CMMS or Computerized Maintenance Management System.  CMMS software is built for organizing PM programs.  When doing your planning for PM frequencies, if you are unsure of how often to check a piece of equipment or system, the manufacturer’s manuals and recommendations are always good to use as a reference. The best maintenance programs are customized to fit the specific needs of your building, climatic conditions, and tenants.

Even if Preventive Maintenance frequencies are “stretched”, using a PM program in your facility is still the best way to keep your building and your budget in tip top shape.

Importance of Proper HVAC Maintenance

Tuesday, October 20th, 2009

Facility Managers know that regularly scheduled HVAC maintenance using preventive maintenance tools such as Building Maintenance Software is a proven way to control cost, but many small and mid sized facilities will change filters on a regular basis, but continue to wait until their HVAC equipment breaks before they fix it.

Approaching HVAC system maintenance this way is troubling due to the important role that HVAC systems have in modern facilities today.  HVAC systems in commercial buildings are accountable for more than 40 percent of total energy use.  When you keep the HVAC systems running at peak efficiency, money is saved automatically.

HVAC system maintenance is much more than controlling energy use and Tenants depend on properly operating systems for more than comfort.  The proper HVAC system maintenance can help a building remain “healthy” but preventing mold build up and maintaining adequate indoor air quality.

Most small to mid sized facilities underfund maintenance and reactive maintenance remains the norm.  In many cases the reason for not performing routine preventive maintenance is lack of resources.  However, when you look at the potential cost savings that can reduce total maintenance costs by up to 30%, along with the benefits of improved energy efficiency and maintaining a “healthy” building, it becomes much easier to justify HVAC preventive maintenance.

Equipment Management Solutions using a CMMS

Monday, October 19th, 2009

Tracking and maintaining equipment within commercial facilities helps building owners manage all types of equipment and produce alerts when service is needed.  A CMMS System ensures equipment is properly maintained and saves time by tracking required maintenance activities.

The benefits of a CMMS system provide quick and easy access to records, service history, and product provider information.  Using a paper based system has limits as far as managing activities in real time and for managers to be reviewing the system quickly and effectively.

Automatic alerts via email and text messaging are provided for maintenance activities with a web and wireless based system.  Supervisors can quickly track deficiencies and information with all employees responsible for the various equipment.

A proper tracking  system allows managers to simply enter the equipment information once into the system and access the maintenance schedule.  The system will notify you of upcoming and past due events each time you open the web-based software.  With a web based system, multi users are able to track equipment process, costs and equipment lifetime all at once.

Preventing the Spread of H1N1 Virus – Precautions for Facility Managers

Tuesday, September 22nd, 2009

The H1N1 Virus or Swine Flu outbreak of pandemic influenza has caused illness, hospitalization and even deaths all across the US this year.  The World Health Organizations have raised phase 4 pandemic alerts and according to Disease Control and Prevention, the most effective method of prevention is taking precautionary measures in hygiene.

Facility Managers are training staff on proper methods of using disinfectants to help eliminate the spread of infections in working environments.  Maintaining clean and sanitized buildings can help reduce the risk of flu outbreak and the spread of H1N1 virus.

Part of the effort is educating the public about the importance of sanitizing and cleaning high traffic public areas.  Many companies are using environmentally friendly disinfectant cleaners to wipe all areas throughout their facilities like the Washington Metro.  The Washington Post claims “Good personal hygiene can cut the risk of spreading and catching the virus.”

Employers and their cleaning staff play an important role in protecting employees’ health and safety.  Educating staff with verbal and written work instructions can help prevent the influence of H1N1 virus and the risks associated with outbreaks within facilities.  In addition, maintenance staff can help by ensuring timely preventive maintenance on air handling equipment that can improve indoor air quality and help prevent the virus from spreading.

Tracking the progress of cleaning staff can be easily accomplished with Janitorial Business Software while maintenance staff can use their Facility Maintenance Software to ensure filters are changed regularly and that vents are free from contaminants to improve indoor air quality.

The right preventive measures can help minimize the spread of H1N1 virus this year.

CMMS: Ideal for Streamlining Standards and Procedures

Tuesday, September 22nd, 2009

There are many different maintenance standards in our industry such as the GSA 5850, APPA, or RS Means.  Each has their pros and cons, but regardless of which one you choose to meet your facility’s needs, these standards can significantly improve your internal procedures.

Your choice in CMMS should help you utilize the standards and procedures that ensure each employee is following the same set of instructions.  This would include things like frequencies of your preventive maintenance, scheduling, tools, instructions and the type of equipment readings you expect.

When you receive a Preventive Maintenance service notification from your CMMS, you will have the ability to print out all of the information related to that service.  This saves you the time and effort of looking in a spreadsheet or manual for the service instructions, tools and other information.

As a Facility Manager, you can also rest easy knowing that your employees have everything they need to complete their task.   A good CMMS will assist your facility with the best return on investment for the equipment purchased.