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Quality Assurance In Janitorial Software

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Increase Service.
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Janitorial Software Solutions

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Quality Assurance

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Customer Service Software

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JAMS Field Quality Inspections Module can utilize any wireless device that has the following:
	Runs windows Mobile 5.0
	Minimum of 128MB of RAM
	Minimum of 64 MB of ROM

Below are some of the better choices available on the market.

How is JAMS different from other quality software?

JAMS is not just quality software. JAMS is a complete Quality Management System. Other software gives you a snapshot of issues. We give you a full color motion picture. You can rewind and play any problem you face to see who did what when. This helps you quickly get at the root cause of problems and fix them for good.

The JAMS system was designed and built to be Live.

Inspection data is collected in real-time via hand held devices such as cell phone PDA’s and transmitted instantly. This permits automatic notification of quality inspection deficiencies to managers or supervisors so they can pro-actively send resources to correct the problem. To your customer, it was done right the first time.

JAMS comes fully loaded with one click reports for easy analysis of your entire facility. Users can specify a date range and all of the information is displayed in their report automatically. No more wasted hours spent collecting data and entering it into spreadsheets.

Managers benefit from the full power of a relational database to group the quality inspection data into just the right format for good decision making. They can now spend more time discussing ways to fix problems and working with their staff.

Use mobile devices to manage quality inspections in the field

JAMS has the ability to receive field quality inspections and notify designated personnel by Email, Text Message, or both immediately “real-time” when an inspection fails. This allows managers to proactively dispatch someone immediately to resolve the deficiency before the client elevates it to a complaint.

JAMS allows you to instantly notify your staff with automatic messages and immediately respond to tenant complaints and requests. Quick response to issues can help avoid a crisis, keeping your tenants happy.

The Intermec CN3 is a cell phone PDA that has a built in barcode scanner. The other major advantage for the CN3 is that it is very rugged. Since JAMS supports barcode structures, quality inspections and work requests can be easily identified with the push of a button.

PSI is a distributor for Intermec products and can help you achieve the best pricing for their Barcode Scanner PDA Solutions.

Intermec Website

Intermec CN3:
	Thin, rugged form factor fits the needs of the mobile worker
	Built in barcode scanner for easy Quality Inspections
	Integrated GPS with internal antenna enables instant data transfer for efficient deployment of resources
	WiFi®, Bluetooth®, and choice of WAN Radio (3G CDMA/EV-DO or GSM/EDGE) keep field workforce connected
	Ultra-slim extended battery provides all-day power

Cell phone PDAs from any carrier are also a good choice for Quality Inspections. Their major advantage is low cost. However, if barcode scanning is desired, they need to utilize an external scanner via Bluetooth.

Your supervisors and management team can stay connected so issues and opportunities are easy to coordinate and address.

Cingular Website

Cellphone PDA :
	The Cellphone PDA is certainly an excellent contender. This model uses Microsoft's latest operating system, Windows Mobile 5.0, which offers many improvements; the most important being persistent memory.
	All data and applications are stored in flash memory which will survive a complete battery rundown.
	Field supervisors can use their cell phone PDA to receive Service Request instructions to perform utility work orders, respond to complaints, or communicate corrective action from Quality Inspections Deficiencies.

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